1. Introductory Section

Welcome to the privacy notice of Smart Shine. Your privacy is the top priority for us, and this document outlines the modes of collection, usage, disclosure, or retention of personal information when you use our website and services. We stand committed to protecting your privacy and effectively ensuring that your personal data is kept safe and managed well.

2. Scope of this Policy

This Privacy Policy applies to all users and visitors of the Smart Shine website and describes our practices regarding collecting, usage, and disclosures of personal information. Using our website implies acceptance of the Privacy Policy.

3. Information Collection

3.1 Personal Data: We collect the personal information you voluntarily provide to us while using our services through our website. Such data includes:

• Full name
• Email address
• Phone number
• Company name
• Other data that you might disclose on the "Contact Us" option.

3.2. Non-Personal Data: We further automatically record non-personal data as you navigate through our site. Some of the non-personal data includes:

• Browser and Version
• IP Address
• Device
• Operating System
• Referral Source
• Page Views and Navigation Paths
• Geographical Location

3.3. Cookies and Tracking Technologies: Whenever you interact with our website, we use cookies and related tracking technologies to collect and store information. Cookies are small text files that are placed on your device, and they help us keep track of your preferences and improve your user experience.

Within the options via their browser settings, users can refuse or delete cookies. However, a refusal to use cookies will limit the use of some features on the site.

4. Use of Information

We use and use the information we collect in different forms for:

• Provision and maintenance of our service.
• Improve and personalize your website experience.
• Correspond with you and respond to your inquiries.
• To send you promotional materials and updates (you can opt out at any time).
• To analyze your use of the website and enhance marketing campaigns.
• To satisfy legal obligations and guard our rights.

5. Sharing of Information

Other than in special circumstances, we never sell, rent, or exchange your personal details with other third parties. In additional, there are instances when we share your information with:

• Service Providers: In this case, trusted third-party service providers help us running our website or assisting in our business or providing services to you. These service providers are under the obligation to protect your information and limits use of it only to purposes for which it was disclosed.
• Legal Compliance: Where we will be required to disclose your information by law or to respond validly to requests by public authorities such as a court or a government agency.
• Business Transfers: If in future there comes a time when we undergo a merger with, or acquisition by a third party or a sale involves a substantial portion of our asset base, then your information will be transferred as part of this. We will duly notify you through email or conspicuous notice on our website if there is a change of ownership or control of your personal information.

6. Data Retention

We hold onto your personal information for as long as necessary to meet our legal obligations, only as long as we hold legal obligations in this privacy policy. Retention periods vary depending upon the nature of the information and the context in which it was collected.

When the retention period expires, we will delete your personal data as soon as possible.

7. Data Security

Various security measures are instituted in order to protect your personal data from unauthorized access, alteration, disclosure, or destruction. They include:

• Data encryption during transport and when in storage
• Securing servers and firewalls
• Conducting a range of audits and vulnerability assessment

Nevertheless, while we strive in protecting your information, there is no 100% secure way of transmitting information through the internet or an electronic storage media. Therefore, guarantee on security cannot be provided.

8. User Rights

Among these are:

• Right of access-you may ask for the personal information held by us concerning you.
• Right of correction-you may ask for the invalid personal information to be corrected.
• Right of deletion-you may request deletion of personal information, save some legal exceptions.
• Right to object-you may object to processing of your personal data under selected conditions.
• Right to restrict-you may ask for the restriction of processing your personal data under selected conditions.
• Right to portability-you may seek that we transmit your personal data to another organization or yourself under selected conditions.

Should you wish to pursue any of these rights, please contact us using the below contact details. We will respond to your request within a reasonable period of time and subject to compliance with the applicable laws.

9. Cookies and methods for tracking.

We utilize cookies and similar technology to gather and save data on how you engage with our Website, as previously stated above. This allows us to grasp your tastes and enhance your user experience.

Understanding Different Cookies We Use:

• Necessary Cookies: These cookies are essential for our website to work correctly because they enable navigation and feature usage.
• Performance Cookies: These cookies collect data about your website usage, including frequent page visits. This data assists us in enhancing the performance of our website.
• Functionality Cookies: These cookies enable our website to remember your choices (such as your language or region) and offer improved, personalized features.
• Targeting/Advertising Cookies: These are utilized to provide ads that align with your preferences and interests. They also assist us in determining the efficacy of our marketing campaigns. 
• Managing Cookies: You have the ability to control your cookie preferences through the settings in your web browser. The majority of web browsers are configured to automatically accept cookies. However, it is possible to refuse or remove cookies. Just remember that disabling cookies may affect the functionality of some features on our website.

10. Third-Party Links

Our website may contain links to websites or services that are not owned or controlled by Smart Shine and are completely under their control. We are not responsible for the privacy practices of these linked sites. We encourage you to read the privacy policies of any linked third-party sites you may visit.

11. Privacy of Children

Our website is not meant to be used by individuals under 13 years old. We do not intentionally gather personal data from individuals under the age of 13. If we discover we have gathered personal information from a child under 13, we will promptly remove that information.

If you think we may have gathered data from a child under 13, please get in touch with us using the contact details listed below.

12. Updates made to the Privacy Policy

Changes in our practices or legal requirements may prompt occasional updates to this Privacy Policy. We will inform you of any significant changes by updating the Privacy Policy on our website and stating the date of the most recent revision. We advise you to regularly check this Privacy Policy to stay updated on how we are safeguarding your information.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Smart Shine Ahmedabad, India Email: info@smartshinellp.com Phone: +91 98250 98250